Customer Care

Customer care telephone: 028 9262 1515

Warmflow offer a comprehensive and reliable after-sales support for our customers. Our Customer Care Centre, based at our headquarters in Lisburn, County Antrim coordinates all the commissioning, servicing and breakdown requirements of our customers throughout the UK and Ireland, as well as providing expert technical advice and information on all our products.

Warranty and Guarantee

Warmflow products are manufactured to the highest standards of quality, but if for any reason you experience a problem, all our products come with a standard guarantee. Visit our Warranty and Guarantee Section for more details.

Commissioning, Servicing and Repairs

After the installation of your Warmflow boiler, you as the householder have a responsibility to ensure that your boiler is properly set up and regularly maintained in order to guarantee its efficient and trouble-free operation for many years to come. 

If you live in Northern Ireland, Warmflow’s experienced team of OFTEC registered boiler technicians can meet all your commissioning, servicing and repair requirementsContact the Customer Care Centre to discuss how we can best meet your needs.

If you live in the Republic of Ireland, Warmflow can help you to find a suitable service provider in your area. Contact us.

If you live in Great Britain, you should contact your commissioning engineering in the first instance for any servicing or repairs. However, if required, Warmflow can help you to find a suitable service provider in your area. Contact us.